Avagio is an award-winning independent IT Support, security and Cloud Integration business supporting small and medium-size enterprises. Based in Chippenham and Bristol our client base spans the surrounding areas and a wide range of sectors.
Led by experienced IT professionals Adam Morris and Liam Broughton we have a deep understanding of technology and have developed a proven suite of IT managed service solutions designed for businesses just like yours. We work in partnership with our clients, investing the time to get to know them and understanding how their business operates so that the IT solution delivered is completely aligned to their strategic goals.
Whether you have 5 or 100 employees, you can rely on us to be an IT partner that helps and supports your business and employees; keeping you operational 24 hours a day with a fast and trusted response, quality service and engineering expertise.
Focus on Users
Avagio are the human face of IT and speak “pure human” not jargon. We provide IT services focused on the user, not on the technology itself. It is not just about PCs, databases, networks and email systems, it is about how your people use these technologies on a day-to-day basis to make your products or deliver your services.
We believe that good communication is key to everything we do. When you phone, you speak directly to an engineer, rather than to a call centre, and whether it’s responding quickly to a password reset, keeping our clients updated on an ISP outage or giving impartial advice on the options around cloud computing, we are happy to help.
Best in Class High Customer Satisfaction Levels
Uniquely our Customer Satisfaction (CSAT) scores are benchmarked against several other respected UK IT support companies. We are really proud to rank top of that league table on a consistent basis and our scores of approximately 97.6 (or above) outrank our competition. We will never compromise on fast response, quality and engineering expertise so that you are guaranteed IT support that puts your business first.