Why choose Avagio?

Testimonials

Essential Interface Marketing Services

"Our clients rely on us being able to support their marketing endeavours by delivering quality support materials – often to very tight deadlines. We, in-turn, rely hugely on IT to deliver this service.

Recently we merged with another company which involved moving premises. We left our old offices on a Friday and needed to be absolutely certain that all of our IT systems would be up and running when our staff arrived at the new premises the beginning of the following week.

We chose Avagio to support us in out move. The work included; buying and setting up a rack for our servers in the new premises and ensuring an appropriate environment for the servers, helping to co-ordinate telephone systems, setting up improved internet access, running cables through 3 offices, setting up and networking 14 different computers allowing shared access to two different business systems. It also included ensuring that both MAC and PC and laptop users were also able to log on and access shared files. The list goes on and on...

This all happened over a bank holiday weekend – and with only a few weeks notice.

They were fantastic. We cannot thank them enough for all of their hard work! Brett was calm, patient and humorous throughout the whole event. We felt thoroughly reassured knowing that despite our best efforts to foil him, he would plug all the right wires into all the right machines and that come the moment everything would work! And it did!

Avagio are now providing ongoing IT support to Interface essential marketing services. We thoroughly recommend their excellent services to any company needing professional IT support."

Suzi Pool - Director

Kembrey Wiring

"Avagio have provided an out-sourced IT solution to Kembrey for the last two years. They became involved following a period of high IT staff turnover at Kembrey and at a time when our IT systems were suffering as a result.

Initially we were reluctant to out-source our IT as we had always had in-house IT support and we felt that responsiveness might suffer.

However we have been delighted with the support that we have received from Avagio. By out-sourcing we have had access to a much higher level of expertise and have had continuity of support - before we had always had issues covering sickness and holidays and getting the right staff with a small in-house IT team. Downtime has significantly been reduced leaving us to be able to get on with what we do best as a business and not have to worry about IT.

Avagio’s professionalism, knowledge and ability to truly listen to and understand what we needed from our IT has been second to none."

Andrew McKerrow - Finance Director

Free 2

"Hi Adam, Just wanted to drop you a note to say I have been really impressed with the service you guys provide.

We had a problem with our server this morning and before I could even think about getting on the phone to report it to you, Liam had already called to tell me there was an issue and he was on the case. The issue took a few hours to resolve but Liam kept me informed and it meant I could concentrate on my days work.

Well done mate.

Good work"

Paul Shipway - Position - Partner, Free2.co.uk

Good Energy

"The successful management of Good Energy's IT systems are critical to its operations. During a successful five year period of planned expansion we have grown from a three PC network to over fifty users and five servers. Avagio have been a key partner during this period.

Avagio have provided a consistent high standard of day to day support but critically, also provided strategic input that has enabled our IT systems to develop and grow with our organisation in a similar planned and controlled manner. Although our IT infrastructure is critical to our success it has never been a limiting factor for which we thank Avagio.

Avagio support all elements of our business's IT infrastructure including telephone systems, servers and communications. This has ensured 'joined up' solutions."

Nick Johanssen - Chief Operations Director

F1 Computing

"I can highly recommend Avagio.

Up to two years ago, we used internal resources to cover support issues. However since getting a support contract with Avagio the down time has greatly been reduced and speed of problem resolution is outstanding.

Avagio are always available via the phone and are quickly able to fix most problems within minutes.

By outsourcing support of servers and PC's, our internal Support Manager, is now able to focus much more on business organisational improvements which in turn improves our bottom line performance"

Stephen Price - Managing Director

Ferris and Culverwell Limited

"Not sure if we were getting the best support from our existing provider and being 100% reliant on our computers to run our business you can imagine how reticent we were as a company to contemplate changing from our existing provider.

Right from the introduction of the services and support Avagio could provide we were impressed by their professional approach everything laid out in a written proposal after asking us what support, requirements and information we needed now and for our future business plans.

We believe it has been the best change we could have made. It has improved our business, our client data is secure and we have the confidence that should any problems occur Avagio will be able to keep our business running."

Rob Hunt - Director

Mainline Employment Limited

Mainline Employment Ltd would highly recommend the services of Avagio IT Services Limited for any IT problems or back-up required. "Since changing to Avagio, they have successfully managed to sort out issues and problems that we have been living with for a number of years which has resulted in better production from us and continual growth.

We have found Avagio to be very quick to react if we call at any time and they always ensure our IT systems at both offices are running smoothly and not stopping us doing our job! They analyse and provide excellent reports on the day to day running of our systems which means that they can sort out problems before we even know about them.

With their help, I am growing in confidence with all our IT issues and this, in turn, enables us to concentrate on our day to day running of the business."

Stella Weeks – Managing Director

Brouha Marketing

"A huge thanks to the Avagio team. When we started Brouha Marketing, the specialist building materials and home improvement marketing agency, our priority was to keep our customers happy. So we needed to rely on professional outsourced specialists to keep us happy and support our growth.

Avagio's common sense approach has never let us down. Their reliable, honest and appropriate IT and telecom recommendations and implementation have served us perfectly as we've expanded. We’ve had bad experiences with IT suppliers in the past who promise the world and don't deliver, or can't grasp customers’ commercial priorities over and above 'the IT'.

Refreshingly, Avagio is reliable, fast to respond if there are any problems, and best of all, understand individual organisation's commercial objectives and are well placed to recommend the best solutions to meet them."

Fiona Lund – Managing Director

Malmesbury School

"I am network manager for a large secondary school in Malmesbury, where I am responsible for about 400 computers including classroom workstations, classroom laptop trolleys, teacher's laptops plus conventional administration staff workstations and a cabinet of 6 rack mounted servers and a SAN. This is a complex system: I have a staff of three who assist me with the day-to-day classroom support and development of the system which is a very full time job.

None of us have the in-depth technical skills to deal with emergencies when they arise or to commission new systems.

We retain Avagio to act as an insurance policy. In addition to their on-line reporting system which helps me get a daily overview of our system, we pre-pay a number of scheduled days which I call off through the year as needed plus a number of unscheduled hours of consultancy time for offsite work.

I have found Avagio to be prompt and informative, and totally professional in their approach to our issues. They maintain a proper on-line call system so I am apprised of developments in my calls. I greatly value the informal advice and 'mentoring' which I receive from time to time."

Martin Elliot – IT Manager

Barnes Graham

"We've been very pleased with the solution and especially the service levels you have provided. I'll certainly recommend Avagio to anyone seeking my advice on office support etc. You’ve been great to deal with.

Thanks for the hard work."

Tom

E-CRM Solutions

"I enjoyed doing business with Avagio. They are open, knowledgeable and straightforward in their approach."

NRG Business Networks

"We chose Avagio to manage our computer network. Adam managed the process himself and brought automation techniques previously the preserve of corporate organisations to our small company. He did this without fuss and interruption making a potential chore for us quite pleasant.

Over the last year we have had one fault where one of our computers failed to connect to the internet. It proved quite a complex problem but Adam's team responded brilliantly and had us up and running within hours.

I have no hesitation of recommending Avagio to anyone who, if worrying about the availability of their computer network, wants to sleep at night."

Martin Davies, Founder & Director

Mirror Blue

Dear Adam,

We are writing to thank you very much for all your hard work in setting up our IT network - we are very impressed with your knowledge and professionalism and the services provided by Avagio.

When we set up our property refurbishment and development businesses, we knew how important IT would be to our success and, having come from corporate backgrounds, we were not willing to compromise. Using Avagio meant we didn't have to, and we have been able to achieve what we wanted from our IT within an acceptable budget.

What impressed us when we first met you was how quickly you understood what we were trying to achieve - and you have continued to impress us through the design and installation phases.

Your network monitoring service is a godsend - we feel our IT investment is being protected - and we don't waste any of our time trying to sort out irritating problems, we just send an e-mail to your helpdesk!

An excellent service, highly recommended!

Claudia Jones, Managing Director
Nicholas Jones, Finance Director

United Bristol Healthcare Trust

"Within the NHS, it is critical that we collaborate on and update patient & treatment information efficiently.

We talked to Avagio and were immediately impressed by their professionalism and understanding of our needs. The work was completed within the agreed timescales and we have benefited from a modern and fast database system that is now easily useable. Avagio transferred all the old information to the new database and tailored the new database to our requirements. Without Avagio we would have lost 17 years of patient data!

We would have no hesitation in recommending Avagio for all IT infrastructure support and consultancy needs."

Nina Som, Quality Manager - Bone Marrow Transplant Unit

Wiltshire Energy

"Avagio have always demonstrated an excellent understanding of both our business needs and technical needs when carrying out work for us. From building our main production server to relocating our network infrastructure, we have always been extremely pleased with the work and the level of support offered by Avagio. Avagio understand well the need for minimal disruption during major system changes."

Costas Ttofa, Manager

Utility Link Ltd

"Avagio has provided excellent IT support to Utility Link. Their willingness to understand our business and be pro-active in offering solutions to a growing business has been invaluable. The regular contact also ensures that we are treated as a valued customer and not just a helpdesk call. I would recommend Avagio to any growing business."

"An efficient and effective website is a must for any modern business. Any potential customer will want to learn as much as possible about our company, its services and products. Avagio has helped us design the website we needed."

Chris Welby

By Invitation Only

"Each time Avagio have assisted us with our computer network I have been impressed with their prompt and efficient service. I would have no hesitation in recommending them."

Rosemary English

Apricot Mortgages

"We have three desktops and a laptop networked through a wireless router. Well that was the theory!

After too many hours of trying to do it myself, I gave up and resorted to memory sticks.

That was until I met Adam at Avagio. He seemed to know what he was talking about and after a couple of hours not only had he sorted out our network but a bunch of other bugs that I was trying to learn to live with.

Don't suffer, get Avagio in to sort out your IT challenges. They know what they are talking about."

Roger Davies, Partner

AIFP

"I used Avagio to design, and install our wireless network. I found them to be efficient, cost effective and very helpful. The network was not completed until they were happy with the location and strength of signal being provided. Security was also well taken care of, which was a priority for me.I would be more than happy to recommend Avagio again."

Andrew Page

Simply Law Jobs

"Thanks to Adam at Avagio I can now work on my laptop anywhere in the house! The belkin wireless network box had been collecting dust for several months waiting for my Partner to install it. I made an appointment for Adam to install wifi and it took no longer than an hour. Very efficient and knowledgeable, will always recommend."

Michelle Jones

Deadline

Dear All

I just wanted to say thank you for sorting my internet out so quickly yesterday.

Your service is always prompt and I’m always pleasantly surprised at how quickly you deal with my issues. But particularly this time, when I have a deadline looming for getting everyone’s year end payroll filed online, I can’t think of a worse thing happening other than my internet connection going down, well, perhaps Sage Payroll going down!

Anyway, like I said, I just wanted to say a special thank you. When I realised I’d lost my connection, I immediately thought the worst, but I should have known better with Avagio looking after me!

Thank you. Thank you. Thank you.

Kindest regards

Annamarie

Focus Consultancy Ltd

"Avagio have been providing IT support services for Focus Consultancy since April 2007. We have found their engineers to be always friendly, helpful, knowledgeable, efficient and rapid in their response, whether to day-to-day queries or major IT problems. It’s good to know that there’s a company we can rely on to help develop the IT strategy of our own organisation and to lead us successfully through the often bewildering maze of 21st-century technology!"

Professor Chris Mullard CBE DL, Chair/CEO

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